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For all withdrawal requests, please log in to the account management centre.
Account Management Centre
Withdrawal requests received before 15: 00 GMT will be processed on the same day. Any withdrawal request received after this time will be processed the next day.
Due to the third party trading rules, funds can only be returned to the same bank account (or joint account) of your CWG trading account holder.
The maximum amount of credit card withdrawal shall not exceed the amount of transaction funds previously deposited with this credit card. If your withdrawal amount exceeds the amount previously deposited by credit card, please choose another withdrawal method.
International telegraphic transfer (TT) fees charged by banking institutions shall be borne by customers.
Withdrawal by bank wire transfer usually takes 1-3 working days to reach your bank account.
There may be unforeseen circumstances, resulting in an extension of withdrawal time.

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