It has come to CWG Markets’ attention that fraudsters impersonated CWG Markets employees, and induced our clients to transfer funds to the bank accounts provided by them. This fraudulent activity has inflicted great harm on our valued clients, as well as our well-respected brand image. CWG Markets operates a zero-tolerance attitude to fraud and in order to protect the interests of our clients, we would like to remind our clients that:
1. CWG Markets never requires clients to pay any processing fees in advance should the clients wish to withdraw funds.
2. CWG Markets does not allow employees to request clients to send funds to a third-party account. Should you receive any of this request, please refuse and alert us.
3. CWG Markets will report and cooperate with law enforcement authorities with regards to these fraudulent activities. Fraudsters have been strongly warned that they will be prosecuted by the full extent of the law.
4. When conducting online transactions, clients are advised to be vigilant and beware of being deceived. Any matters related to account opening, deposit and withdrawal, please refer to the instruction on CWG Markets Client Area.
Should you encounter counterfeit APP and WeChat public account, please do not register and deposit your funds. Once the funds are invested, it consumes a significant amount of time and effort to recover your financial losses. If you have any questions or even the slightest of doubt regarding the legitimacy of a communication, please do not hesitate to contact our customer service centre.
The following are the official communication channels of CWG Markets:
Global Customer Service Centre: +44 2037699268 / +60 392128233
Email: [email protected]