Account opening verification & management
It's very simple to open a live account at CWG Markets. Click the "Create account" button in the top right corner of the website home page, then fill in the relevant items according to the prompts, and provide the relevant account opening information as required.
CWG Markets will send you the successful account opening confirmation by e-mail, including the account ID of the trading platform, the password of the demo account, etc. Please keep all relevant emails of account opening notice for login.
If all the information provided is filled in correctly, it will take no more than 30 minutes.
Customers are required to provide valid information: mobile phone number, e-mail, identity card number and proof of address;
Documents that can be used as identification (provide either one)
-Driver's license (front and back photos)
-ID card (front and back photos)
-Passport (first page photo)
*Please note that the driver's license can only be used for either one of the following (identification or proof of address) *
Below can be used as proof of address (provide either one)
-Water / electricity / gas bill (valid in the last 3 months, online bill of water and electricity is acceptable, and URL web page link should be displayed at the top of the bill)
-Bank statement (valid within the last 3 months, e-bank statement is acceptable, and URL web page link needs to be displayed at the top of the statement)
-Driver's license (issued within the last 2 years, not expired)
-Residence permit / house property certificate (issued in the last 2 years)
*Please note that the driver's license can only be used for either one of the following (identification or proof of address)*
*It is recommended to provide bank statement as proof of address, which is mainly used for withdrawal
*We do not accept mobile phone bill or any mobile service bill; Insurance receipt; Invoice for goods / services purchased.
*Joint bills are not accepted
*Utility bills / bank statements should not be more than 3 months old. (Scanned or Digital copy) Black and white photocopy is not accepted.
In the customer section of CWG Markets, you can open a trading account, view trading central analysis report, upload identity verification documents, deposit and withdraw, transfer money, sign up for special activities, redeem credit points and IB management.
If you need to change e-mail address, on the website customer section, click the drop-down box in the upper right corner, select the security center, type in the original e-mail and new e-mail, and obtain the verification code for replacement.
If you need to change your phone number, please use the email you’ve created for your account opening to email us at [email protected] , and indicate the name + email + the reason for changing the telephone number + the wrong telephone number + the correct telephone number. We will amend them for you after receiving your email.
Customers can use the account opening email to send an e-mail with a copy of the new address certificate to [email protected] for application. We will update your information. Customers can confirm the new address in the account management center.
Our platform is protected by SSL (Secure Socket Layer). All sensitive information submitted by our customers, such as credit card numbers, passwords, etc. is automatically transferred by SSL to a secure environment.
There are several deposit limitations on your account. These limitations vary depending upon the country in which you are residing. The maximum deposit amount per transaction is outlined on the deposit page for each of the available payment methods. In certain circumstances you may encounter a limit on your Deposit for credit reasons, to meet your Margin requirements you should consider reducing the total number of your open Transactions. For more information, please refer to the Standard Terms of Business.
The Tax Identification Number (TIN) is a personal number used for tax purposes in your tax country (i.e. the country in which you report your taxes).
The Common Reporting Standard (CRS), developed in response to the G20 request and approved by the OECD Council on 15 July 2014, calls on jurisdictions to obtain information from their financial institutions and automatically exchange that information with other jurisdictions on an annual basis.